Can DNA testing be wrong? The short answer is no.
Did your DNA results come back surprising or confusing? You are not alone. This happens to thousands of people every month. Here's what it means, and what to do next.
Note: our free DNA help is for adults (18+) trying to understand results that may lead to identifying their birth parent(s). For other searches, please see our Hire a Professional page.
DNA testing with companies like AncestryDNA and 23andMe is virtually never wrong. But results can be confusing, and that's where we come in.
The rare cases where DNA can be misinterpreted
Contaminated Sample
DNA samples can be contaminated or degraded, which can affect accuracy. If a sample is collected from a surface touched by multiple people, results may be harder to interpret. This is rare with modern consumer kits, but it does happen. The testing company can often retest if you have concerns.
Laboratory Error
Even with strict protocols in place, there is always the possibility of human error or technical issues. Most consumer testing companies use multiple redundant measures to prevent this. It's extremely rare, but not impossible.
Single Marker Tests
Tests relying on a single genetic marker, like Y-chromosome or mitochondrial DNA only, are less precise. Consumer autosomal tests (AncestryDNA, 23andMe, MyHeritage) analyze hundreds of thousands of markers simultaneously, making them highly reliable.
The Reality
DNA testing is genuinely one of the most reliable tools available to identify biological relationships. When results seem surprising, the DNA is almost always correct, but the interpretation can be complex. That's exactly what our Search Angels do every day: help people understand what their results actually mean for their specific situation.
What surprising results often mean
My ethnicity results aren't what I expected
I have a close DNA match I don't recognize
My DNA doesn't match a sibling or parent
I have no close matches at all
Confused about what you're seeing? Tell us about it.
Send us a few details about your DNA test and what's confusing you. A Search Angel will reach out to help.
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If you're ready to look for biological family, not just understand your DNA results, our Request Help form is the place to start.
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